Contact

In order to report potential operational security issues, security incidents, or abuse please contact:

abuse@eduGAIN.org

PGP key fingerprint: F9FF B82B 9700 72D1 F753 25CF 5E3C 31D7 CE43 BCB8

Any other request or question may be addressed to:

support@edugain.org

  NRENs and Identity Federation Operators

Contact the eduGAIN team for support and technical questions. Contact details are provided on the eduGAIN technical site.

 Identity providers and Campus IT managers

Contact your national identity federation to see how they can support you and your users. If they are already partners in the eduGAIN interfederation service, you will find them on the eduGAIN membership status page. If they are not yet members of eduGAIN, you may find them on the REFEDS map.​

  Service Provider and Research Collaborations

Contact the identity federation you participate in to see how they can support you and your users. If they are already partners in the eduGAIN interfederation service, you will find them on the eduGAIN membership status page. If they are not yet members of eduGAIN, you may find them on the REFEDS map.​

If you are an international service provider such as research collaboration or publisher, you can contact eduGAIN team for support at support@edugain.org.

  Users (researchers, teaching staff, students…)

Contact your campus or institution IT department or decision makers and ask them to find out how your local federation / NREN can support you with international online collaboration and service access.